Guests are fully responsible for providing their assigned flight itineraries no later than 48 hours prior to arrival by visiting, alternatively, an email can be sent to with the details of your reservation. Free transfer service is not applicable for Cozumel Palace.
For Le Blanc Spa Los Cabos our shared service is available when arriving and departing from Los Cabos International Airport and Moon Palace Jamaica applies when arriving and departing Montego Bay Sangster Airport also with a minimum booking of 4 (four) nights. Applicable for Moon Palace Cancun, The Grand at Moon Palace Cancun, Sun Palace, Beach Palace, Playacar Palace and Le Blanc Spa Cancun when booking 4 (four) nights or more and arriving and departing from Cancun International Airport.
Our free airport transportation service is offered on a shared basis.
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